Anger, Grief, And Greed: Investor Emotions, Part 2 (1 CE Credit)

Frank Murtha
08/04/21 4 PM EST
CFP® Live CPA IWI
Program Id: 257455563
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While fear is the dominant investing emotion, it is far from the only one. Any emotional reaction that distorts judgment presents problems. They also present challenges and often discomfort for advisors. In particular this class will focus on three emotions – particularly as they pertain to the investing process. The first is anger – clients who are upset, and perhaps even hostile. Also investing grief – particularly in reaction to investing losses (i.e., the sense of despair that comes from suffering investing setbacks. Lastly, what is commonly referred to as “greed”. The sense of unrealistic and potentially overoptimistic view of investing prospects. These emotions will also be addressed in more general terms in subsequent classes focusing on counseling techniques and the importance of life events.

 

  • Anger (25 minutes)
    • The nature of anger
    • How it is expressed
    • Techniques for managing client anger
    • Case study with four step process to moving clients past anger
  • Grief (20 minutes)
    • Grief overview, different forms
    • Investing loss, how it affects clients
    • Kubler-Ross 5 Stages
    • Guide to moving client through process at each stage
  • Greed (10 minutes)
    • Is greed really greed?
    • Better way of conceptualizing client greed (exuberance, FOMO)
    • Personality factors
    • Tips for working with clients with unrealistic “greedy” framework


This webinar is eligible for one hour of CE credit towards the CIMA® and CPWA® certifications, CFP® CE, PACE credit toward the CLU® and ChFC® designations, and live CPA CPE credit.

About Frank Murtha, Ph.D. 

Dr. Frank Murtha earned a doctorate in Counseling Psychology from the University at Buffalo. He was the first to explore cognitive errors in gambling behavior, and he has taught at The City University of New York, Penn State, and New York University. In 2001, Dr. Murtha co-founded MarketPsych Inc., a statistically valid proxy for the NEO personality inventory diagnostic for identifying investor personality traits. Dr. Murtha currently consults to institutional investors on macro- and micro-behavioral economics. In 2021, he founded the Financial Counseling Institute to charter financial professionals as Certified Financial Counselors.

 


More than 50 hours of CFP® CE credit and more than 100 hours of Investments & Wealth Institute® credit on replays available 24/7 to paying members ($120 annually) of
Advisors4Advisors.com. CPAs are eligible to receive CPE for attending live webinars only. To learn how to receive continuing professional education credit viewing webinar replays, please see our detailed instructions.

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I thought this was the best session of the series thusfar.

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