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There is no doubt that Frank's presentations are going to be of value to all of the A4A membership. Frank has a direct and incisive way of conveying the most important information necessary to develop and maintain strong client relationships. Much of what he talked about today, with respect to trust, is dead on and I've personally experienced some of the success he talks about by using transparency of fees (including context) to reassure clients that they are not overpaying, as just one example. GREAT JOB!

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