We love Junxure. When we migrated to it from another system, it was like learning a new language. You need someone to be the dedicated Junxure point person who can communicate the best practices and keep the staff on task. You should also tackle it a little at a time - don't try to learn everything at once. Start with learning about Contacts and Actions. Actions management is the key to making the system work. Outlook integration is essential. Then you can move on to Action Templates and Sequences. If you take advantage of what Junxure has to offer, you won't be disappointed!