The Good
The program provides excellent, detailed ledgers for me to review, but also diagrams to show to the client to convey important issues I uncover. My clients are average Americans and nearly always have a "pothole" in there future cash flow that needs filling through better asset allocation or increased contributions. Golden Years which is strong at showing cash flows greatly helps me to find these "potholes" to addresss corrections before potholes become sink-holes for the client. The customer service has been excellent.
The Bad
The Golden Years program is mostly stand-alone, but can be part of a greater whole with MoneyTree's Total Planning System. As most of my clients are preparing for or near retirement, the long-term projections, which are in nominal dollars rather than present value, give a perception of wealth that is unlikely to occur. Consequently, I feel a need to create a diagram independent of Golden Years to illustrate their inflation-adjusted wealth. Lastly, I'm not able to adjust rates of return of an indivdual asset through time. For example, an IRA for a 40-year old might be programmed at 8% initially, but later in life there is no way to adjust this to another rate. In defense of MoneyTree, Golden Years is a program for client retirees, but the same issues arise.