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thought prevoking - it is a peak into our future - but I still see the huge weakness in the model as not emphasizing behavioral coaching to keep our clients from doing something stupid at the worst possible times (like selling out in fear in 2008-2009). This tales lots of quality one-on-one time between advisor and client. Charts and numbers won't do it. Only (in my opinion) an experienced advisor can calm the client emotions at these critical moments + get them thru these tough periods.
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Thank you for letting the A4A audience hear the robo advisor side of the story on the direction in which the industry is clearly going. Although it seems that the speaker might be considered bias towards this platform model, it nonetheless is true that technology is advancing at a lightning pace and that human advisors are at risk if they fail to adapt and embrace this technology. This is merely part of a changing world overall, and the investment industry is no different.
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Great overview of how technology can help human advisors be more efficient while freeing up more time to be effective in enhancing the client experience.