Microsoft Temporarily Pulls Windows RT 8.1 Update

Monday, October 21, 2013 14:49
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Microsoft Temporarily Pulls Windows RT 8.1 Update

Tags: Microsoft Surface | Surface RT | Windows 8.1 | Windows RT 8.1

If you are searching for the Windows 8.1 update for your Surface RT tablet you won’t find it.  On Friday, October 18, Microsoft pulled the Windows RT 8.1 update from its Windows Store.  This response from Microsoft came after users reported trouble updating their tablets. 

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“Your PC needs to be repaired.  The Boot Configuration Data file is missing some required information.”  This was the message displayed to “a limited number of users” who were trying to update their Surface tablet to the new 8.1 operating system.  This error then left users with the “blue screen of death” that rendered their tablets unusable.  As per a Microsoft representative, “Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1.  As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.”  Microsoft has assured users that their engineers are working on the problem, but they are not giving a timeline for when the issue will be fixed.

 

If you were one of the unfortunate ones to get the “Blue Screen of Death” after trying to download Windows RT 8.1, Microsoft has released a fix.  To read Microsoft’s troubleshooting instructions:

http://www.microsoft.com/en-us/download/details.aspx?id=40810

 

To read more about Windows RT 8.1:

http://www.pcworld.com/article/2056295/microsoft-releases-fix-for-surface-rt-slates-borked-by-windows-rt-8-1-update.html

 

http://www.computerworld.com/s/article/9243368/Microsoft_yanks_Windows_8.1_update_for_Surface_RT_after_Blue_Screen_of_Death_reports

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