GoDaddy’s Outage Caused More Disruption Than Just Websites Going Down

Friday, September 14, 2012 16:59
GoDaddy’s Outage Caused More Disruption Than Just Websites Going Down

Tags: security

On September 10 2012 experienced an outage that took down the company’s services for hours. This outage caused more disruption than is being written about.

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This outage caused a few of our clients to lose internet access because of the settings in their own firewall.  Some firewalls have advanced features that are meant to fail over to an alternate internet line when the primary line is down. Because the firewall could not reach the website it used to determine that the internet was up the firewall shut down the internet.  
We have all become so dependent on the internet that we can't to have the internet be down.
Some recommendations to prevent this from happen to you:

  1. Have at least two internet providers of different technology (ie Cable, Fios or Fiber)
  2. Test your firewall to make sure the fail over is working properly
  3. Use a Wireless 4G USB or Mifi for backup (some firewalls can be configured to use as second internet)
Read more on the GoDaddy outage in the following articles:
Please feel free to comment on how this outage affected you.

Comments (1)

Chris Winn
What is more troubling than the outage is their response.

I don't believe it was just an internal glitch on the router tables as they indicate. It seems unlikely that Hosting servers and DNS servers would be impacted if their statement were true.

I know many folks moving their business as a result.

Great points on the safeguards.

I would add that separating hosting from DNS is a worthwhile step and at least having knowledge of a back-up provider in case you need to migrate quickly.

Chris Winn , September 19, 2012

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