Doing a survey of your staff and colleagues may reveal that these things apply to you even if you were sure they did not.
 
The best thing to do is to find out, then manage them. Here’s a brief rundown of the 13.
 
1. Grammar. It either says you are uneducated or that you simply don’t care.
 
2. Lack of follow-through. Showing up is a huge component of the trust factor. Failing to do so repeatedly is a deal breaker.
 
3. Selling at cocktail parties. Don’t look like an under-cover used car salesperson. Give value before you ask for it in return.
 
4. Negativity. Saying detrimental things about other firms, colleagues, or co-workers makes you sound difficult to work with.
 
5. Under-promise and over-deliver. Make responsible projections and hit them.
 
6. Own your mistakes. We all make them. Don’t blame them on someone else.
 
7. Make sure your actions back up what you say. Again, it’s a trust factor. Don’t pretend you want to help or be involved if you don’t.
 
8. Being distracted. Be intentional and pick one thing to concentrate on at a time. You’ll be amazed at the increase in your productivity.
 
9. Be patient. There’s no quick fix. Things take time, especially the things that are worth doing.
 
10. Don’t overcommit. It’s Ok to say no. Assess each request by asking if it will help you achieve your goals.
 
11. Life’s complicated. But it doesn’t have to be. Hold fast to ethical behavior. One slip can lead to another and another. Keep it simple. Do the right thing. All the time.
 
12. When things get tough, the tough lighten up. This is the time to step back, think about what you’re doing, and slow the pace instead of upping it.
 
13. Don’t compare yourself to others; compare yourself to you.

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