Review Detail

 
CRM Software
by a4a-manage     October 20, 2009    
Overall rating 
 
 
4.1
Company  
 
 
5.0
Software Support  
 
 
5.0
Investment Tracking  
 
 
3.0
Insurance Tracking  
 
 
3.0
Workflow Management  
 
 
5.0
Productivity  
 
 
4.0
Client Portal  
 
 
3.0
Integration  
 
 
5.0
Security  
 
 
4.0
Pricing 
 
 
4.0

Easy to use, one stop client information system

Affordable and user friendly

User Review

The Good
Support is great, they take their time with you and follow up. The software is very user friendly. Even our occasional users can figure it out. Love the document explorer feature. We import balances, invoices etc so we have everything we need to know about a client at our fingertips. Reports are simplistic but functional, the MSOffice interface is very useful. I'll often export a report to excel and merge it with another to get the detail I need. It has become one stop shopping for us.
The Bad
Historical balance reports never work, don't know why.
The Bottom Line
We looked at a lot but needed a simple interface. This suits our needs.
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