And The First Advisor To Win One Of Three $300 Licenses To Camtasia Studio Video-Editing Software Is…
Saturday, June 07, 2014 18:25

Congratulations to Paul Tanner, CFA, of Granite Hill Capital Management, LLC!

Paul was the first advisor to replay a 45-minute webinar about editing videos using Camtasia Studio and to correctly answer three questions I posted a couple of days ago.
At this webinar, I give advisors tips based on my more than 500-hours of experience using Camtasia, which is the best program for advisors to use for editing presentations they record on. If you enjoys computer work, Camtasia will be a powerful way to make marketing content and educate clients and prospects 24/7 on the Web, and it will help boost your search ranking.  
We still have two more licenses of Camtasia to give away.

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·         What size is Andy’s reflective umbrella?
·         If you wanted to import slides into Camtasia, what file type does Andy suggest you use?
·         Name one of the two Camtasia transition effects Andy mentioned were his favorites.
Asking for answers to these questions ensures winners will be advisors likely to actually use the software.
Paul was really grateful and excited to win, and it's a thrill to do this for A4A members.



Win A Free License To Camtasia Studio Video-Editing Software, The Easiest Way For Advisors To Produce Videos Regularly
Wednesday, June 04, 2014 12:24

Tags: marketing

Camtasia Studio is a good software program for advisors to use to edit their own videos.

It does not have the video editing power of Final Cut Pro by Apple or Adobe Premier, which are professional video editing programs, but it is far simpler to use than Final Cut or Premier, and it is far better for editing screen-sharing sessions, which is what advisors need to do to create videos regularly.

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Recording your screen is the best way for advisors to create video content. After making videos with advisors for a few years, I can report that none of the dozens of advisors I’ve interviewed on camera are media stars. Advisors are not models, actors, or professional spokespeople. Some of you are terrible on camera.
Recording your screen to display PowerPoint slides or PDF client financial planning reports while you narrate and record the audio is the best way for advisors to use video to get in front of clients, prospects, and centers of influence. Since financial data in charts and graphics makes great visuals, adding your narration is a genuinely nice way to educate your audience on financial matters. This the best way to create your own content to improve your client relations, lead generation campaigns, email newsletters, and search engine rankings.

Since financial advisors are not making Hollywood productions with people on camera, indoor and outdoor lighting, and special audio and visual effects, you don’t need a complicated app like Premier or Final Cut. TechSmith’s Camtasia Studio is the right tool.

I’ve been using Camtasia for about 10 years and I am sad to admit I have spent more than 500 hours editing videos using the program. At a webinar, I offered tips about how advisors can use Camtasia Studio to make videos.

TechSmith appreciates the coverage I’ve given them over the years and has provided Advisors4Advisors with three licenses to Camtasia Studio that we are raffling off.  Each license normally costs $299.

To ensure we give away these licenses to advisors likely use the software, we’re raffling it off to the first three advisors who watch the webinar and email the correct answers these the following three questions to admin at
  • What size is Andy’s reflective umbrella?
  • If you wanted to import slides into Camtasia, what file type does Andy suggest you use?
  • Name one of the two Camtasia transition effects Andy mentioned were his favorites.
By the way, my presentation about how advisors can use Camtasia covers:
  • How to make videos like as good as I do
  • Step by step instructions for turning PowerPoint presentations into educational videos
  • How to add visual cues that make technical content easier to understand
  • Tips for using key features in Camtastia Studio—zooming, importing clips, transitions and more
  • What kind of computer equipment you need to make your own videos
 Go watch it and answer the questions to win a free license to this valuable video editing tool for advisors.
By the way, Fritz Meyer and I collaborate to provide RIAs with a quarterly presentation for advisors to give investors, and it is perfect this purpose. We give you 15 or 20 gorgeous looking slides and a script that you can narrate. Record your narration and give the script your personal spin to produce professional videos that make you look good (because you're off camera.) 


Keeping Clients In Up Markets
Monday, May 26, 2014 15:58

Tags: client communication | client communications | client education | client loyalty | client retention | client satisfaction | diversification | hehavioral finance

I'm frustrated. I lost three long- term clients this year. I'm not used to losing clients. They all had the same reason for leaving: they thought their 2013 returns should have been higher. 

I believe in the wisdom of diversification. I don't believe in market timing. Without a crystal ball, research has proven over and over again that sticking to a defined strategy is the way to go. 
My team works hard at maintaining efficient asset allocations to produce maximum returns based on each client's specific risk tolerance. On top of that, we do everything possible to be tax efficient, including tax loss harvesting, location optimization and tax lot identification. 
I've educated my clients, teaching them about diversification, the dangers of market timing and the value of a long term outlook. I did this in one-on-one meetings, webinars, seminars, newsletters, emails and quarterly letters. I thought they all got it. Maybe I should be happy with 99%. But I'm not. 
Why did my clients not get a 25 percent return last year? It's simple - their portfolios were diversified with bonds, international investments, real estate and commodities. 
When the market crashed in 2008, I lost a few clients. They were all fairly new clients and said the same thing, "I can't afford to lose any more." Although I wasn't happy with that, I understood. They hadn't been clients long enough to trust the strategy. What puzzles me is that the clients who recently left had been through 2008 as well as the recovery with me. 
I guess it's the old fear and greed cycle. When the market crashed, these clients lost less money than their friends. When the market had a great year, they didn't capture all of the gain. And that, I believe, was what led to their dissatisfaction. 
We can use risk tolerance questionnaires, write investment policy statements, and talk to our clients on a regular basis, but we can never truly know how any particular client will react in any given market. I'm not convinced that they even know themselves. 
So, I am left frustrated, not only because I lost clients, but because I fear for what they will do to their own financial well-being in chasing returns. 
Is there a way to prevent this? Obviously, I don't know. 

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How To Produce Videos For RIA Target Markets And Clients
Friday, May 16, 2014 17:46

Tags: advisor websites | client communications | marketing | videos

Online video engages potential clients and now advisors can edit and produce videos on their own. Andrew Gluck of Advisors Products Inc. shows you how to use video editing software in this Advisors4Advisors webinar.

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Advisors are using videos to communicate through blogs, social networks and email newsletters. Your YouTube channel can be embedded in websites, boosting your online search ranking by giving your firm a higher profile. "Advisors can create content," Gluck says. "It's not easy to do but it will boost your search rankings and engage more people with your message. I've done this for many years myself to market my company."
Gluck, who said he has spent more than 500 hours creating videos for clients and his own company, said a license to Camtasia Studio video editing software costs about $400 and suggests annually renewing for software updates, while a great video editing computer (desktop or laptop) with a four year service plan costs about $4,000. In the webinar, Gluck takes you through the basic steps in creating an online video presentation using Camtasia Studio.
Less Is More. You're not making Gone With The Wind. Many of the dozens of videos Gluck has added to his YouTube channel are less than a minute long, while others may be as long as three minutes. (If you want to devote more time to a particular subject, create a series of short videos and link them in a playlist, he suggested in the webinar.)
Recording Yourself Narrating A PowerPoint. How to use PowerPoint to create video presentations.
Selfies For Advisors. You can shoot a selfie-video introducing a series of slides illustrating why sticking to a long-term financial plan is best. 
Editing Videos. The most time-consuming part of the process, Gluck said, is post-production editing to remove stutters, "uhs," and remove long gaps between words while also inserting visual cues that make often-dense financial ideas easy to consume. Camtasia Studio is a simple video editing software app Gluck has used for about a decade. It is simpler than Adobe Premier and Final Cut Pro but not as powerful. For what an advisor needs, Camtasia is a good solution because it is specifically created to make videos based on capturing what's on your screen and your cursor's movements fairly easy. Gluck, on the webinar shows the first steps involved in assembling a video from a range of digital assets -- videos, pictures, and audio files. From screen recording to importing audio and basics on using a timeline, this webinar takes independent advisors step-by-step through the video creation and editing process.
Editing Videos In Camtasia Studio
Gluck shows you how to import screen recordings, set them up on a video timeline, and separate video from audio tracks so that you can edit them separately. 
  • You are shown how to add several special Camtasia Studio effects to a timeline, including how to:
  • zoom and pan
  • adding visual cues such as arrows and text boxes
  • adding “sketch motion” effects such as a rectangle slowly drawn around an important
  • transition from scene to scene using fade-ins, rotations and other effects

Even if you decide to hire someone to produce videos for you, this webinar is valuable because it helps you understand what the creative person will be doing. Click here to get started on the road to high-impact video production.


Segmenting Clients
Sunday, May 11, 2014 14:40

Tags: client communication | client communications | client service | communication | differentiation | marketing | niche | target marketing

Do you segment your clients? On one hand, I believe that all clients deserve our very best. After all, we are entrusted with their life savings. Yet, on the other hand, how can we help but notice differences in clients and then treat them differently? By segmenting clients, are we doing them a disservice or are we customizing our services?

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In my view, there are two ways to segment clients: 1) by type of clients and 2) by profitability. We read a lot about how to attract various types of clients, such as physicians, women, widows/divorcees, high net worth, business owners, etc. I'm in agreement that certain client groups require specific expertise. For example, specialized knowledge is required in the areas of tax and financial strategies for the sale of a small business, or tax and financial impacts of divorce. I disagree with the notion that certain "groups" represent a separate market segment. 
For example, I don't think that "women" should be viewed as a market segment. It is true that some male advisors might need training on how to communicate better with women (and some female advisors might need training on how to communicate better with men). Communication skills can always be improved. However, women do not - as a group - have different financial needs than men.  
So, when thinking about segmenting clients based on type, I recommend considering how each group's needs differ from others. From there, you can build expertise to better serve your current clients while building your reputation in that segment to attract new clients. 
Segmenting clients based on profitability is important from a practice management standpoint. I will discuss this in my next article. 
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