Charles Schwab Advisor Services says its affiliated RIAs are eager to learn more about how to use its platform, and strong enrollment in its Advisor University seems to bear that out.
Over the past 10 months, employees from 40% of the 6,000 RIA firms in Schwab's network have taken courses in how to set up and service accounts on the platform, move money around, make trades, and access research.
New classes coming in late summer will lay out changes in cost basis accounting, new product launches, and how to operate Schwab's online position journaling tools.
According to some reports, regulatory topics will also become part of the curriculum soon.
All the courses are provided on demand and run at the student's schedule, allowing RIAs to enroll new employees on a rolling basis and get them up to speed.
As Schwab found out in an affiliate survey two years ago, a full 67% of the RIAs on its platform wanted more basic training on the basic tools and procedures it provides. This goes a long way toward giving them what they asked for.